Loma Linda University Libraries Research Guide

Email

Your LLU email account is the email account LLU will use to communicate with you. It will be activated when you accept your offer of admission. You can access your student email account via the web at http://webmail.llu.edu.

• User name: The characters before the @ symbol in your LLU email address. For example, the user name for this email address, jsmith@llu.edu, is jsmith. Your LLU email address can be found when you access your Registration Portal. To view your Registration Portal, go to myllu.llu.edu, click on the “Students” tab, click on “Registration Portal” and log in with your Student ID and PIN.  Then scroll down to find information about your email account.
• Initial email password: Your initial email password is your student ID number. This is a seven digit number beginning with an 8 (e.g., 8123456). The number is on your registration forms and your student ID badge.
  • This password is synchronized with your LLUonline password.
  • It is required that you change your initial password. Change your password here http://swap.llu.edu.
• Help:

LLUonline (Blackboard)

• Where: http://lluonline.llu.edu/
• User name: Identical to your LLU email user name. See Email above.
• Password: Synchronized to your LLU email password. See Email above.
• Browser capability: It is preferable to use IE 7 or Firefox 3.0+. The following browsers may work with Blackboard but you will run the risk of compatibility problems: Safari 3.1+, Chrome 1.0+, and Opera 9.6+.
• Help:
  • For user name and password questions see Email help above.
  • For content issues, course questions, or persistent login issues please email: bbsupport@llu.edu

Canvas

• Where: https://llu.instructure.com/login
• User name: Identical to your LLU email user name. See Email above.
• Password: Synchronized to your LLU email password. See Email above.
• Help:
• • For user name and password questions see Email help above.
  • For content issues, course questions, or persistent login issues please email: bbsupport@llu.edu

Library

• Where: You will be prompted to log in with your user name and password whenever you attempt to use a password function from the library web site, <http://library.llu.edu/>.
• Two choices for logging into library resources:
  • University Login:
    • User name: Identical to your LLU email user name. See Email above.
    • Password: Synchronized to your LLU email password. See Email above.
    • Password help: Call the LLU HelpDesk at (909) 558-1000 extension 48611 or email lluhelpdesk@llu.edu
  • Libraries Login:
    • User name: Use your name as it is printed on your student ID badge.
    • Password: Use the barcode number on your student ID badge.
    • PIN number: You will be prompted to select a PIN number the first time you log into a password protected portion of the library web site. Your PIN number can be edited and created from the "My Account" link on the library web site. Link+ users will need to have a PIN selected before a Link+ request is placed.
    • Password help: Call the circulation desk at (909) 558-4550 or extension 44550.

University wireless network

• User name: Identical to your LLU email user name. See Email above.
• Password: Synchronized to your LLU email password. See Email above.
• WiFi Network Card Settings:
  • Unencrypted SSID (network name) = "LomaLindaUniversity"
  • Encypted SSID {preferred} = "LLU-WPA"
    • WPA/WPA2 encryption
    • WPA Passphrase = makemanwhole
  • Mode or Network Type = Infrastructure mode or Access Point

Student Services

• Where: http://myllu.llu.edu/student.php
• Login: Student ID number on your student badge. It is a 7-digit number that begins with an 8, eg, 8123456
• PIN: Your initial PIN is sent to you when you apply for financial aid or when you confirm your acceptance.  The first time you log in you will be prompted to change your PIN and create a question and answer that will help you if you forget your PIN.  Your PIN is your electronic signature.  Keep it safe.
• Help: http://www.llu.edu/ssweb/

Campus computer labs

• Del Webb Memorial Library - Del Webb Library 3rd Floor
  • Available to general public/students/staff/faculty
  • Hours: M-Th 7:30 a.m.-11 p.m. | Fri. 7:30 a.m.-2 p.m. | Sun. 10 a.m.-11 p.m.
  • Contact: Library Reference Desk, extension 44588
• School of Pharmacy Student Lab
  • Limited to School of Pharmacy students only
  • Hours: M-Th 8 a.m.-10 p.m. | Fri. 8 a.m.-5 p.m. | Sun. - available with advanced permission only
  • Contact: Steve Vodhanel, extension 87724
• Department of Psychology Student Lab
  • Limited to Department of Psychology students only.
  • Hours: 24 hours a day, 7 days a week
  • Contact: Leticia Ortiz, extension 88706 | Shari Lane, extension 88577
• School of Public Health Student Lab
  • Limited to School of Public Health students only.
  • Hours: M-Th 8 a.m.-10 p.m. | Fri. 8 a.m.-4 p.m. | Sun. 8 a.m.-11 p.m.
  • Contact: Paul Hisada, extension 44866 | Ron Foliente, extension 88145
• School of Allied Health Student Lab
  • Limited to School of Allied Health students only.
  • Hours: Call for current hours.
  • Contact: Lab Technician, extension 43792
• School of Medicine Simulation Lab  
  • Limited to School of Medicine students, and only when scheduled.
  • Hours: Hours must be scheduled by staff/faculty.
  • Contact: Steve Dizaiy, extension 87208