LLU School of Dentistry Journal

Sam Horn returns—by popular demand!
Presenting a seminar for husbands, wives, singles,
and anyone who deals with the public
Full TEAM Ahead!

Sponsored by:
Loma Linda University School of Dentistry

Back by popular demand—Sam Horn, who presented the seminar “Tongue Fu!” during last year’s Alumni–Student Convention. After applying the easy-to-follow suggestions given by Ms. Horn during last year’s seminar, participants have commented that they use the knowledge and tools they gained on a daily basis, and that Ms. Horn’s suggestions have improved their relationships both at work and at home.

Would you like to know how to work together cooperatively with people with vastly different personalities? Would you like to know how to respond if a co-worker has an “It’s not my job” attitude? Is there a way to minimize conflict and maximize cooperation?

This year’s session, “Full TEAM Ahead!” is based on the idea that just because people work side-by-side doesn’t mean they’re operating as a team. A group must have seven specific characteristics to function smoothly. This program identifies those characteristics and outlines how to provide them so everyone works together more productively and harmoniously.

Included will be how to:
• Persuade people to listen and see each other’s point of view
• Coach (vs. criticize) performance so everyone learns from their mistakes
• Focus on solutions (instead of fault) when things go wrong
• Use verbal tips to diplomatically resolve disagreements
• Practice time management tips so team members accomplish more in less time
• Make everyone feel involved, informed, and appreciated
• Keep difficult people from ruining your day
• Increase understanding with two-way communication
• Develop positive group morale and the motivation to give 100 percent

Instructor Sam Horn, who has been called “the female Dale Carnegie,” doesn’t waste time on theories. She focuses on “real-life” ideas that can be used immediately at work and at home, to get along better with just about anyone, anytime, anywhere. Participants will walk out with an action plan detailing how they intend to apply these ideas to improve relationships on and off the job.

Thursday, February 7, 2002
1:00 to 5:00 p.m.
Campus Chapel
Admission: $35.00