Student finance

The student finance office is located at 11139 Anderson Street in the Student Services Center. A brief description of services offered follows:

-- Financial clearance for registration is given each quarter provided any prior account balance and current tuition charges are covered with payments or financial aid. In addition, each student must request clearance. Students are encouraged to register as early as possible each quarter during regular office hours. Financial clearance can be requested in person, on the web, by telephone, and through the Student Services Center drop box. Students can also sign up for automatic clearance. Clearance forms may be obtained at the office or on the web.

-- Charges to student accounts may be made using a current student ID card after the quarterly financial clearance has been obtained. Examples of items which may be charged to student accounts include:

• Textbooks
• Examination fees
• Educational supplies
• Dormitory fees
• Immunization fees
• Library fees
• Equipment rentals
• Cafeteria meals
  
• Account withdrawals and advances may be requested at the student finance office cashier's window, on the web, by, fax, or by telephone. Checks can be obtained after 11:00 a.m. on the next business day after filing a request.
• Monthly statements are sent by the student finance office to students at their local addresses.The statements include all account activity for the month. Students may also request to have a copy of this monthly statement sent to parents or a sponsor. The outstanding balance on the monthly statement is due and payable upon receipt. Checks are to be made payable to Loma Linda University and must include the student's name and ID number. VISA, MasterCard, Discover Card, and debit card payments can be made by mail, on the web, by telephone, or in person. To avoid finance charges, payment in full must be received by the last working day of the month following the date on the statement. If an account is 30 days past due, a finance charge of .833 percent per month (10 percent per year) is applied to the previous month's account balance after deducting any current payments or credits.
• Financial aid checks for students receiving Stafford loans, HEAL loans, PLUS loans (endorsed by parents), and other bank loans must be endorsed by the students and deposited in their accounts at the student finance office cashier's window. Students expecting loan checks are notified by mail when the checks arrive and must come in to endorse them as soon as possible. Federal financial aid checks are returned to lenders if not processed within 30 days.
  Students should complete applications for loans through the financial aid office no later than 30 days prior to registration each quarter to avoid fees and delays.
• Check cashing is available for currently enrolled students. Checks for up to $50 can be cashed at the student finance office cashier's window.
• Student loan collections is part of the student finance function. Students who have questions regarding monthly campus-based student loan statements, payments, or deferments may inquire in person, or by phone at (800) 826-4476 (AFSA, student loan billing services).

Financial policy:
Loma Linda University's financial policy states that the student is expected to keep his/her financial status clear at all times. Financial clearance must be obtained as part of registration each term and before a certificate or diploma is received, or before a transcript, statement of completion, or other certification is issued to any person, organization, or professional board. If immediate processing of transcripts or diplomas is requested, student account and loan account balances must be paid by cashier's check, money order, or cash. VISA, MasterCard, Discover Card, and debit cards are also accepted for payment of student accounts.

Office hours:
Monday, Tuesday: 8:30 a.m. to 4:00 p.m.
Wednesday: 9:00 a.m. to 4:00 p.m.
Thursday: 9:00 a.m. to 6:00 p.m
Friday: 8:30 a.m. to 2:00 p.m.
For additional information call (909) 558-4520 or extension 44520.
Toll free: (800) 422-4558
Fax: (909) 558-4879
e-mail: <stfin@llu.edu>
Web: <http://www.llu.edu/ssweb>

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