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TODAY news for Thursday, September 22, 2005

Loma Linda University Medical Center news

LLUMC department of family medicine dedicates Resident Clinic

Jacqueline De Castro, Miran Park, and Nancy Testerman
Jacqueline De Castro (left), MD, intern, Miran Park (center), MD, intern, and Nancy Testerman, RN, MFT, behavioral medicine faculty in family medicine, work together in part of the team building exercises held every fifth Tuesday for the family medicine residents team.
On August 30, the Loma Linda University department of family medicine dedicated the new resident clinic located  in the upper level of Building A at the Professional Plaza, 25455 Barton Frontage Road. Wil Alexander, PhD, professor of family medicine, helped dedicate and bless the new clinic space by leading the resident team through its rooms and halls thanking God for a special space for easing pain and hastening healing.

Jaime Osborne, MD, director of the family medicine residency clinic, shared in the dedication and team building exercises held each fifth Tuesday.

“We are thinking about how to become a new model practice,” says Dr. Osborne. The idea is to make family medicine offices more patient friendly.

One way the team decided to accomplish this was incorporated into the team building exercises. The residents gathered in the as-of-then unfurnished patient reception area to collaborate with each other in creating original artwork that would welcome patients into the clinic during its opening week.

One group created a poster to welcome patients in a myriad of languages. Another used symbols to illustrate the importance of family and the quality of care.

Steve Na, MD, a second year resident, lead out in the exercises and encouraged the group to find out “what it is that we do that makes [the clinic] special.”
A team of residents create a poster to welcome patients into the new clinic, with the word “welcome” written in several different languages.

TODAY news for Thursday, September 22, 2005