LLUMC issues core values statement
Since June of this year, Loma Linda University Medical Center has been actively involved in a complex process designed to help the administration and staff clarify their organizational values and express them in written form. Now, nearly four months later, the result is a carefully revised statement of the Medical Center’s core values.
“People might wonder why an organization known for representing the highest ethical values for more than 100 years would find it necessary to revise the written statement clarifying what it stands for,” observes Gerald R. Winslow, PhD, vice president for mission and culture at the Medical Center.
Dr. Winslow adds that “as a faith-based medical care facility, Loma Linda is always looking for the best ways to communicate our values for the people we serve as well as for those of us who work here. We want to remind ourselves of our values when we make decis-ions. We want, and expect, to be held accountable for how well we integrate our values into the care and services we provide.”
The new values statement is both simpler and more focused than the one it replaces. In the previous statement, values were expressed in eight separate clusters addressed to different groups and individuals. The new statement narrows the range down to five values and underscores each one with a definition of what that value means in terms of behaviors that exemplify its spirit.
The five values—compassion, integrity, excellence, teamwork, and wholeness—are central to the Medical Center’s mission of continuing “the healing ministry of Jesus Christ, to make man whole, in a setting of advancing medical science and to provide a stimulating clinical and research environment for the education of physicians, nurses, and other health professionals.”
“What that means,” Dr. Winslow asserts, “is that we want to be driven by our values. We want them to permeate absolutely everything we do at the Medical Center. Most of all, we want our patients to feel the difference these values make from the moment they walk in the front door.”
By James Ponder