Student Loan

Student Loan Collections

Exit Interview: You are required to complete a Campus Based Student Loan Exit Interview if you have received campus based loans and one or more of the following items apply. 1) You drop below half time status while attending LLU 2) You take a leave of absence, withdraw, or graduate, 3) You need to obtain financial clearance for graduation purposes or request LLU services. Please note: The Campus Based Student Loan Exit Interview is separate and in addition to the one you are required to complete with the LLU Financial Aid Office.

Campus based student loan are: Federal Perkins, Health Professions, Primary Care, Loans for Disadvantaged Students, Nursing Student Loans, Nursing Faculty Loans, and LLU private institutional loans. If you would like copies of your promissory note(s) for your records, you may request them by emailing us at Please make sure to include your full name, social security number or school ID number, address, and list of promissory note copies needed in your request.

*Heartland ECSI student loan billing service for campus based student loans: Student loan account information, download deferment, forbearance, cancellation forms, and update billing address, payment options. Instructions: Go to, log on.

Contact information
If you have any questions regarding your campus based student loans, please contact Heartland ECSI first at 1-888-549-3274. Please call LLU student loan collection office if Heartland ECSI refers you or if you have additional questions Heartland ECSI is not able to assist you with.

Address for Borrower Correspondence and Forms

Loma Linda University
c/o ECSI
PO Box 1278
Wexford PA 15090-1278

Address for Borrower payments

Loma Linda University
c/o ECSI
PO Box 718
Wexford PA 15090-0718

Loma Linda University contact information:

Loma Linda University
Student Loan Collection Office
11139 Anderson St Room #109
Loma Linda, CA 92350
(909) 558-4511 Office
(909) 558-7904 Fax

Important information to print and keep in your records

Office hours